How to Order from us
Want to Source Smart? Ordering for the first time? Please create an account with us , and someone will be in touch soon. Be sure to check out our handy FAQs below.
Our customers are located throughout the US and Canada. We can get you coffee wherever you are within these borders!
We also ship to Asia and Europe, Middle East and Africa through our Sucafina Specialty sister companies.
Most of our specialty coffee is stored in Continental Terminals, NJ and The Green Room outside of Seattle in Auburn, WA. We do keep smaller amounts of coffee in other warehouses – just reach out to find out more.
To order for the first time, please create an account to access our online portal. Alternatively, send us a message at [email protected] and one of our traders will get in touch! Or, feel free to give us a call at (646) 740 0815.
We have no minimums – orders can start at 1 bag. Note: we do sometimes carry half (30kg) bags in our spot inventory.
In most cases, we can absolutely work with you to contract coffees set aside for only you. This allows you to lock in a specific coffee that you love for a specified amount of time, at a specific price. Ask your trader to explain how this can help you.
Yup. Please work with your trader to set this up.
We can work with any freight carrier of your choosing. If you don’t know where to start, we’d be happy to make some recommendations.
If you get the order to us by 12 PM EST (for CTI NJ) or 11 AM PST (for TGR), we can get it processed for next-day pick-up.